How to contact us

If you have a question or would like to learn more about our services, contact America's VetDogs at:

America's VetDogs
371 East Jericho Turnpike
Smithtown, NY 11787-2976

1-631-930-9090
Toll-free: 1-866-VETDOGS (838-3647)
Fax: 1-631-930-9009

If you have a general message, or if you are unsure who to send your message to, please address it to info@VetDogs.org, and we will promptly route it to the appropriate person.

America’s VetDogs is committed to providing quality service and working in an open and accountable way that builds trust and respect. Should a constituent have a grievance or complaint, America's VetDogs provides the opportunity for the individual or group to present their complaint. America's VetDogs will make every effort to resolve all disputes satisfactorily within a reasonable timeframe.

We encourage constituents that have a complaint or grievance to first address the matter with the appropriate department manager or supervisor (Department contact information can be found below). In the event that an issue cannot be resolved at that level, then the process can move to the next step.

You may submit a grievance, complaint, or problem in writing by mailing a certified letter to our campus at 371 East Jericho Turnpike, Smithtown, NY 11787, Attention: Executive Office or by emailing us at executiveoffice@vetdogs.org. A copy of our complaint policy is available upon request.

Department Directory

Executive Office: 631-930-9010

John Miller, President and Chief Executive Officer 631-930-9001
Marilyn LaRose, Assistant to the President and Chief Executive Officer 631-930-9003

  

Admissions: 631-930-9072 or 866-282-8047

Janice Meehan, Manager of Admissions and Process Improvement 631-930-9071

Contact Admissions or Applications@GuideDog.org
Fax: 631-930-9075

Graduate Support: 631-930-9070 or 866-282-8047

Cameron McLendon, Graduate Support Manager
Contact Graduate Support or GradSupport@GuideDog.org


Development/Fundraising: 631-930-9050 or 866-282-8045

Jennifer Gisler, Chief Growth Officer 631-930-9057
Dawn Dioguardo, Director of Development 631-930-9007
Merrilynn Marsh, Grants Officer 516-672-6268


Finance Department: 631-930-9080

Laura English, Chief Financial Officer 631-930-9081

Human Resources: 631-930-9040

Krista Mathews, HR Manager 631-930-9005

Marketing/Public Relations: 631-930-9091 or 800-548-4337 

Mike Rosen, Chief Marketing Officer 631-930-9091
Allison Storck,  Director of Marketing and Public Relations 631-930-9059
Bill Krol, Communications Manager 631-930-9034
Jamie Shrewsbury, Assistant Director of Marketing and Public Relations 631-930-9085

Training/Canine Care: 800-548-4337  

David Locklin, Chief Program Officer 631-930-9076
Grete Eide, Chief Canine Care Officer 631-930-9067
Lorin Bruzzese, Puppy Program Manager 631-930-9064

Volunteer Services

Barrie Madasu, Volunteer Services Manager 631-930-9093
Alicia Wyckoff, Asst. Manager Volunteer Services  631-930-9061